Are you new to interlibrary loan (ILL)? Or do you often have to train new ILL staff? Join our experienced panel of ILL professionals as they share the insider knowledge they wish they'd known when starting out. We'll demystify ILL terminology, explore networking strategies, discuss training resources and plans, and uncover the unwritten rules of successful ILL operations. Bring your questions and learn from seasoned experts who will help you build confidence and competence in your ILL role.

Panelists include:

• Troy Christenson, Resource Delivery Librarian, University of Texas at Arlington Libraries
• Mallory Duff, Interlibrary Loan Technician, Carroll County Public Libraries
• Rosemary Humphrey, Interim Director of User Services, Kennesaw State University
• Melissa Perez, Head of Resource Sharing, The Claremont Colleges